Last Updated: May 28, 2024
Airtronic Heating & Cooling LTD (“Airtronic,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of our customers and website visitors in accordance with applicable privacy laws.
- Collection of Personal Information: We may collect personal information from you when you interact with us, such as when you request services, contact us through our website, sign up for newsletters, or participate in surveys. The types of personal information we may collect include:
- Name
- Contact information (address, email address, phone number)
- Payment information
- Information about your HVAC needs and preferences
- Use of Personal Information: We may use your personal information for the following purposes:
- Providing and managing HVAC services
- Responding to inquiries and customer service requests
- Processing payments
- Sending promotional communications, newsletters, and special offers (you may opt out at any time)
- Conducting market research and surveys
- Improving our products and services
- Disclosure of Personal Information: We may disclose your personal information to third parties for the following purposes:
- Service providers who assist us in providing HVAC services (e.g., technicians, payment processors)
- Legal and regulatory authorities as required by law or to protect our rights and property
- Business partners in connection with joint marketing efforts
- Protection of Personal Information: We take reasonable measures to protect the personal information we collect against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments.
- Retention of Personal Information: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Your Privacy Choices: You may choose not to provide certain personal information, but this may limit your ability to access certain services or features. You may also unsubscribe from promotional communications at any time by following the instructions provided in the communication.
- Access and Correction: You have the right to access and correct your personal information held by us. If you would like to request access or correction, please contact us using the information provided below.
- Updates to this Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our privacy practices. We will notify you of any material changes by posting the updated policy on our website.
- Contact Us: If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: Airtronic Heating & Cooling LTD [Address] Toronto, Ontario [Phone Number] [Email Address] [Website]
By using our services or providing us with your personal information, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
This Privacy Policy applies solely to information collected by Airtronic Heating & Cooling LTD and its website airtronic.ca. We are not responsible for the privacy practices of third-party websites or services linked to from our website. Please review the privacy policies of those third parties for information about their practices.